As the economy changes, the skills required to thrive in it change, too, and it takes a while before these new skills are defined and acknowledged. People with social courage are extroverted in issuing invitations but introverted in conversation— willing to listen 70 percent of the time. They build not just contacts but actual friendships by engaging people on multiple levels. People who can capture amorphous trends with a clarifying label also have enormous worth. Karl Popper observed that there are clock problems and cloud problems. Clock problems can be divided into parts, but cloud problems are indivisible emergent systems. A culture problem is a cloud, so is a personality, an era and a social environment. We can all think of many other skills that are especially valuable right now: Making nonhuman things intuitive to humans. This is what Steve Jobs did. Purpose provision. Many people go through life overwhelmed by options, afraid of closing off opportunities. But a few have fully cultivated moral passions and can help others choose the one thing they should dedicate themselves to. Opposability. F. Scott Fitzgerald wrote, “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.” For some reason, I am continually running across people who believe this is the ability their employees and bosses need right now. Cross-class expertise. In a world dividing along class, ethic and economic grounds some people are culturally multilingual. They can operate in an insular social niche while seeing it from the vantage point of an outsider. One gets the impression we’re confronted by a giant cultural lag. The economy emphasizes a new generation of skills, but our vocabulary describes the set required 30 years ago. Lord, if somebody could just identify the skills it takes to give a good briefing these days, that feat alone would deserve the Nobel Prize. (David Brooks, NYTimes Mar. 17, 2015)
Chapter 9 of Brendon Burchard’s “The Millionaire Messenger” contains the Manifesto for making a difference and a fortune sharing your advice. Here is the outline of that chapter:
There is an industry out there of people who are considered ‘experts,’ who market and sell their expertise: they are writers, consultants, coaches, advisors, thinkers, etc.
It is a big shift to think of these people as part of an ‘industry’ and for them to see themselves as part of an ‘industry’ that contributes to and learns from others in their industry
- “I’ve since come to believe that you can take any business or industry in the world that does not collaborate well or share best practices, and improve its earning potential by a factor of ten, in 18 months or less, simply by helping it do so.”
The shift is subtle but is profound. Here are the resets:
- From Silos to Sharing
o People are disconnected, don’t share best practices, are “solopreneurs”, work from home and alone and no regular contact with their peers
o The industry ends up reinventing itself because people don’t share their ‘secrets’ of success; they fear one another
o i.e. This industry of ‘experts’ can’t see itself
o It is organized by silos (writers to writers, speakers to speakers, coaches to coaches) so ie. Coaches don’t know how to monetize their knowledge through books, for example
o The old guard in an industry aren’t preparing those coming up in that industry; we don’t share collective wisdom
- Renewed Focus on Innovation and Distinction
o Be a content creator
- People can copy you or ‘steal’ from you but ultimately you are always creating new content anyway
- Better Branding
o Make your websites, products, and programs ‘look better’; creative, customized and colorful
o Interactive: video driven blogs with comments
o People should enjoy and be proud of being part of your community (online or otherwise)
o Host seminars in upscale venues with quality materials
- “Unfortunately, crappy looking products are like a ripple in the pond and affect the entire aesthetic of who we are.” We have been pinned with a cheap reputation.
- Hire good AV people, nicely printed and bound seminar materials, good lighting: details matter.
- Transition from Sales Communication to Value Communication
o Combine them – offer free resources; information; promote someone else
o Develop a promotional calendar for how and when you add value and make sales (not spur of the moment, oh I’ll send out a newsletter this week)
o Advise others of when you will be promoting something
o Value means providing content – does it teach others? Would I be able to do something new or important after seeing it?
- Achieving Customer Service Excellence
o Respond on the same day you receive a call or email
o Make trial, return, and refund policies clear in your videos or check out pages and terms and conditions.
o However, many of your new customers will never have heard of you; there isn’t much info. out there about personalities, and brands so people approach with caution and skepticism
o Probably due to distraction and limited resources when you run small business from home
- Honor More, Expect More
o Don’t be condescending or harsh-talking, boot camp talk
o You aren’t speaking/writing to losers who have lost all control of their life J (Dr. Phil’s “What were you thinking?”)
o Assume people are doing their best, are capable, and pretty tuned in, and our peers; honor your clients/audience
- Expect more out of your clients/customers
ú In implementing our ideas, advice, strategies, etc; set up expectations, challenges or follow up programs with your clients
ú Say you only want serious coaches/clients/customers and you expect them to take action
ú Hold them to an elevated standard of excellence; “I have high standards and I expect you to”
ú Give them checklists, sample, and resources needed to take action
In summary (of Chapter 9, Millionaire Mindset)
- “There is a lot of that is right in this industry. Our work changes people’s lives for the better and that is extraordinary. Our community is the most creative, brilliant, thoughtful, and caring, of any I have witnessed. I would happily challenge anyone to find another industry that has helped as many people live Fuller, richer, happier, and more meaningful lives.”
Here are 4 very different techniques for being mindful and staying present in moments of stress or emotional turmoil, yet amazingly similar below the surface:
Based on the technique to adopt when you are literally on fire!
1 Stop 2 Drop 3 Roll
reacting to the your irritation and with the emotion and
stupid stuff anger stay in the present moment
(Awareness) (Manage yourself) (Be mindful)
Dr. Melva Green, “Breathing Room” —learning to let go of material things
2 Listen – to your emotions with compassion for yourself
3 Intend – remind yourself of your intention; what you are trying to do
4 Clear the energy – let go with grace and gratitude
Cynthia Bourgault, “Centering Prayer and Inner Awakening,” the Welcoming Prayer ; from the Christian Contemplative Prayer process
1 Stop – when you are aware of the thoughts but before the emotion rises
2 Focus and sink in – ‘ride’ the building emotional and physical energy in your body
3 Welcome it all, saying: Welcome pain, welcome anger, etc. Don’t let it chase you out of your ‘presence’
4 Let go (surrender as an inner practice, not an outer practice) saying: I let go of my anger or I give my anger to God. And I let go of my desire to change the situation.
Pema Chodron, “Comfortable with Uncertainty,” the Buddhist approach to mindfulness
1 Start where you are, between acting out and repressing; aware
2 Notice your thoughts and the texture of the emotion under the thinking; breathe it in with every breath, don’t resist
3 Contemplate the emotion; look fear in the face, work with your shadow stuff; recognize that this is a fear we all face and breathe out compassion and light and space to yourself and to all of humanity (Tonglen Meditation)
4 Stay where you are, between acting out and repressing
It seems humanity is learning a new (?) consciousness; as long as we all bury our fear and aggression and consequently project it outward onto the world, we will continue to live in a world of fear and aggression. What ever we defend against in life, is what we draw to us… wherever you look, there you are!
If you’ve noticed, there is a lot of talk about mindfulness these days with articles on the internet and talks on youtube. At this point in time, my understanding of what it is and how we can apply it is as follows. (My next post will be 4 brief techniques for becoming more mindful.)
It is important to recognize that consciousness is very new to human development and we don’t really understand it or ourselves very well at this point. We are learning about ourselves as we evolve and at this point in time we are becoming aware of how our mind, brain, body and emotions function as an integral whole.
First: What is the difference between awareness and mindfulness? Awareness is noticing–the observer self (witness) taps you on the shoulder. Mindfulness is what you do next, or rather ‘how’ you do it. i.e. Awareness– I’m talking a lot right now and feeling excited. Mindful doing – I will stop talking. I’ll ask them a question and get them involved. Mindful inquiry — I wonder why I’m feeling I need to convince them? [I don’t necessarily have an answer.] Mindful doing— I bring myself into the present moment and stay open to what is happening.
It is the mindful internal inquiry that is the key to our personal growth and the key to our suffering; the reminder of our tender hearts that we all share and all try so hard to protect. It also is directly related to our levels of awareness; the more we are open to learning about our inner landscape (our own shadow), the more conscious we become and the more finely tuned our awareness of others and our ability to resonate with them.
I am noticing that while there is traditionally a lot of anti-government talk around, when there are large scale tragedies it is to the federal government that we turn and demand instant response for $, food, water, lodging, medical help etc. [FEMA has learned the hard way how to respond and is getting higher marks as weather related disasters increase.] Maybe because of this increasing need for large scale prevention, protection, and action linked to our changing climate and growing population, this is really where government finds one of it’s most important roles, another being national security. I actually think that the role of government is becoming even more important in the future but not in the way that it has been in the past. Hands off of my uterus, my choice of worship, my choice of dying, my choice of living, my choice of spouse; maybe my seat belt, too. But I couldn’t help but wonder what percentage of the folks demanding ever more government help in rebuilding after the frequent environmental disasters are also espousing emotional anti-government opinions elsewhere…
In no particular order
From Ray Smith (who ought to know)
•The Immense Journey, Loren Eiseley
•The Wisdom of Love, Jacob Needleman
•Varieties of Religious Experience, William James
•Cosmic Consciousness, Maurice Bucke
•In search of the Miraculous, P.D. Ouspensky
•All and Everything, G. I. Gurdjieff
•Living Time, Maurice Nicoll
•The Art of Loving, Erich Fromm
•Time and the Soul, Jacob Needleman
•On Fear, J. Krishnamurti
•The Ending of Time, J. Krishnamurti + D. Bohm
•Wholeness and the Implicate Order, David Bohm
•Man’s Search for Meaning, Viktor E. Frankl
•The Gospel According to Jesus, Stephen Mitchell
•The Art of Happiness, The Dali Lama
•A New Science of Life, Rupert Sheldrake
•The Power of Now, Eckhart Tolle